XP ISO/TS 30428
Human resource management - Skills and capabilities metrics cluster
This document describes and defines the five metrics of skills and capabilities. This document also provides the formula for each metric and describes the common metrics which employ the five metrics. This document also highlights issues that need to be considered when interpreting the skills and capabilities data, especially when deciding on the appropriate intervention internally and when reporting these to external stakeholders (e.g. regulators, investors).
This document describes and defines the five metrics of skills and capabilities. This document also provides the formula for each metric and describes the common metrics which employ the five metrics.
This document also highlights issues that need to be considered when interpreting the skills and capabilities data, especially when deciding on the appropriate intervention internally and when reporting these to external stakeholders (e.g. regulators, investors).
- Avant-propos
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1 Domaine d'application
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2 Références normatives
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3 Termes et définitions
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4 Coûts totaux de développement et de formation
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5 Pourcentage d'employés ayant participé à une formation
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6 Heures de formation suivie et tracée par employé en moyenne
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7 Pourcentage d'employés ayant participé à une formation suivie et tracée par catégorie
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8 Taux de compétence de la main-d'oeuvre
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