NF ISO 24523

NF ISO 24523

November 2017
Standard Current

Service activities relating to drinking water supply systems and wastewater systems - Guidelines for benchmarking of water utilities

ISO 24523:2017 provides guidelines on good benchmarking practice of drinking water and wastewater utilities. It describes the basic framework and methods associated with benchmarking in the water sector. The guidelines are intended primarily for voluntary benchmarking. Specific objectives set forth by the authorities and which are to be achieved by the water utility are not covered by this document. ISO 24523:2017 is applicable to water utilities of any size managed by a public or private entity. It does not favour any particular ownership or operating model.

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Main informations

Collections

National standards and national normative documents

Thematics

Silver économie

Publication date

November 2017

Number of pages

28 p.

Reference

NF ISO 24523

ICS Codes

03.080.30   Services for consumers
13.060.20   Drinking water
13.060.30   Sewage water

Classification index

P15-902

Print number

1

International kinship

ISO 24523:2017
Sumary
Service activities relating to drinking water supply systems and wastewater systems - Guidelines for benchmarking of water utilities

ISO 24523:2017 provides guidelines on good benchmarking practice of drinking water and wastewater utilities. It describes the basic framework and methods associated with benchmarking in the water sector. The guidelines are intended primarily for voluntary benchmarking. Specific objectives set forth by the authorities and which are to be achieved by the water utility are not covered by this document.

ISO 24523:2017 is applicable to water utilities of any size managed by a public or private entity. It does not favour any particular ownership or operating model.

Table of contents
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  • 1 Domaine d'application
  • 2 Références normatives
  • 3 Termes et définitions
  • 4 Benchmarking - Objectifs, étapes et caractéristiques
  • 5 Notes et recommandations pour les projets de benchmarking
  • 6 Résultats et leur application
  • 7 Coûts du projet
  • Annexe A Liste de contrôle pour la clarification des principes de coopération et de confidentialité dans le traitement des données, des informations et des résultats du projet de benchmarking
  • Annexe B Exemples de projets de benchmarking volontaires dans le secteur industriel
  • Bibliographie
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