NF ISO 17679

NF ISO 17679

December 2017
Standard Current

Tourism and related services - Wellness spa - Service requirements

ISO 17679:2016 establishes the service requirements of a wellness spa, the main supporting processes and the quality of service to be provided to the client. ISO 17679:2016 can be used by all types and sizes of wellness spas even if it is part of another activity (e.g. accommodation facilities, fitness centres and hospitals). ISO 17679:2016 does not include any accommodation or food and beverage requirements. ISO 17679:2016 does not apply to medical spas and thalassotherapy centres. ISO 17679:2016 does not cover decisions that are related to medical professions, medical training or any religious aspects.

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Main informations

Collections

National standards and national normative documents

Thematics

Silver économie

Publication date

December 2017

Number of pages

22 p.

Reference

NF ISO 17679

ICS Codes

03.080.30   Services for consumers
03.200.01   Leisure and tourism in general

Classification index

S50-853

Print number

1

International kinship

ISO 176:2016
Sumary
Tourism and related services - Wellness spa - Service requirements

ISO 17679:2016 establishes the service requirements of a wellness spa, the main supporting processes and the quality of service to be provided to the client.

ISO 17679:2016 can be used by all types and sizes of wellness spas even if it is part of another activity (e.g. accommodation facilities, fitness centres and hospitals).

ISO 17679:2016 does not include any accommodation or food and beverage requirements.

ISO 17679:2016 does not apply to medical spas and thalassotherapy centres.

ISO 17679:2016 does not cover decisions that are related to medical professions, medical training or any religious aspects.

Table of contents
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  • 1 Domaine d'application
  • 2 Références normatives
  • 3 Termes et définitions
  • 4 Installations et équipements
  • 5 Exigences en matière de personnel
  • 6 Bonnes pratiques en matière d'hygiène
  • 7 Service à la clientèle
  • 8 Processus de support
  • Annexe A Origine des massages traditionnels provenant de pays particuliers
  • Annexe B Activités holistiques
  • Annexe C Liste de contrôle des exigences en matière d'accueil
  • Bibliographie
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