NF EN ISO 9241-151

July 2008

Standard Current

Ergonomics of human-system interaction - Part 151 : guidance on World Wide Web user interfaces

ISO 9241-151:2008 provides guidance on the human-centred design of software Web user interfaces with the aim of increasing usability. Web user interfaces address either all Internet users or closed user groups such as the members of an organization, customers and/or suppliers of a company or other specific communities of users. The recommendations given in this part of ISO 9241:2008 focus on the following aspects of the design of Web user interfaces: high-level design decisions and design strategy; content design; navigation and search; content presentation. The user interfaces of different types of user agents such as Web browsers or additional tools such as Web authoring tools are not directly addressed in this part of ISO 9241:2008 (although some of its guidance could apply to these systems as well). Web user interfaces are presented on a personal computer system, mobile system or some other type of network‑connected device. While the recommendations given in this part of ISO 9241:2008 apply to a wide range of available front‑end technologies, the design of mobile Web interfaces or smart devices could require additional guidance not within its scope; neither does it provide detailed guidance on technical implementation nor on issues of aesthetic or artistic design.

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Main informations

Collections

National standards and national normative documents

Thematics

Sécurité, Silver économie, Gestion des risques et SST, Accessibilité, QSE

Publication date

July 2008

Number of pages

69 p.

Reference

NF EN ISO 9241-151

ICS Codes

13.180 Ergonomics

35.240.20 IT applications in office work

35.240.95 Internet applications

Classification index

X35-122-151

Print number

1 - 15/07/2008

International kinship

ISO 9241-151:2008

European kinship

EN ISO 9241-151:2008

Sumary

Ergonomics of human-system interaction - Part 151 : guidance on World Wide Web user interfaces

The recommendations given in this part of ISO 9241:2008 focus on the following aspects of the design of Web user interfaces: high-level design decisions and design strategy; content design; navigation and search; content presentation.

The user interfaces of different types of user agents such as Web browsers or additional tools such as Web authoring tools are not directly addressed in this part of ISO 9241:2008 (although some of its guidance could apply to these systems as well).

Web user interfaces are presented on a personal computer system, mobile system or some other type of network‑connected device. While the recommendations given in this part of ISO 9241:2008 apply to a wide range of available front‑end technologies, the design of mobile Web interfaces or smart devices could require additional guidance not within its scope; neither does it provide detailed guidance on technical implementation nor on issues of aesthetic or artistic design.

Table of contents

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Avant-propos
iv
Introduction
vi
1 Domaine d'application
1
2 Références normatives
1
3 Termes et définitions
2
4 Application
6
5 Modèle de référence pour la conception centrée sur l'utilisateur des interfaces utilisateurs Web
7
6 Décisions de conception fonctionnelle et stratégie de conception
9
7 Conception du contenu
11
8 Navigation et recherche
17
9 Présentation du contenu
29
10 Aspects relatifs à la conception générale
37
Annexe A (informative) Aperçu général de la série de normes ISO 9241
40
Annexe B (informative) Exemple de procédure d'évaluation de l'applicabilité et de la conformité
44
Bibliographie
57

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