NF EN 15221-2

NF EN 15221-2

December 2006
Standard Cancelled

Facility management - Part 2 : guidance of how to prepare Facility Management agreements

Le présent document fournit des lignes directrices pour l'élaboration d'accords entre un donneur d'ordres et un prestataire de services de facilities management. Il apporte des conseils en matière de rédaction et de négociation des accords, que le prestataire soit interne ou externe à l'entreprise.

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Main informations

Collections

National standards and national normative documents

Publication date

December 2006

Number of pages

50 p.

Reference

NF EN 15221-2

ICS Codes

03.080.10   Maintenance services. Facilities management

Classification index

X50-930-2

Print number

1 - 18/12/2006

European kinship

EN 15221-2:2006
Sumary
Facility management - Part 2 : guidance of how to prepare Facility Management agreements

Le présent document fournit des lignes directrices pour l'élaboration d'accords entre un donneur d'ordres et un prestataire de services de facilities management. Il apporte des conseils en matière de rédaction et de négociation des accords, que le prestataire soit interne ou externe à l'entreprise.
Standard replaced by (1)
NF EN ISO 41012
June 2018
Standard Current
Facility management - Guidance on strategic sourcing and the development of agreements

<p>ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights:</p> <p>· essential elements in FM sourcing processes;</p> <p>· FM roles and responsibilities in sourcing processes;</p> <p>· development processes and structures of typical agreement models.</p> <p>ISO 41012:2017 is applicable to:</p> <p>· strategic processes related to service and support functions for the core business;</p> <p>· development of FM strategies;</p> <p>· development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options;</p> <p>· development of FM information systems;</p> <p>· FM education and research;</p> <p>· organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).</p>

Table of contents
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  • Avant-propos
    3
  • Introduction
    4
  • 1 Domaine d'application
    5
  • 2 Références normatives
    5
  • 3 Termes et définitions
    6
  • 4 Activités principales
    7
  • 5 Différents types d'accords de facilities management
    7
  • 5.1 Introduction
    7
  • 5.2 Besoins organisationnels
    7
  • 5.3 Stratégie d'investissement et propriété
    8
  • 5.4 Méthode de fixation des prix et des taux
    8
  • 5.5 Paiements basés sur la performance
    8
  • 6 Principales caractéristiques des accords de facilities management
    9
  • 6.1 Temps et ressources consacrés à l'élaboration
    9
  • 6.2 Partenariat et intérêts
    9
  • 6.3 Objectifs stratégiques
    9
  • 6.4 Composantes indispensables de l'accord de facilities management
    10
  • 6.5 Principes d'élaboration de l'accord de facilities management
    11
  • 7 Élaboration et mise en oeuvre d'accords de facilities management
    13
  • 7.1 Élaboration des accords de facilities management
    13
  • 7.2 Mise en oeuvre des accords de facilities management
    14
  • 8 Structure des accords de facilities management
    15
  • 8.1 Structure et contenu des clauses générales
    16
  • 8.2 Structure et contenu de l'accord sur un niveau de services
    37
  • Annexe A
    (informative) Législation relative aux marchés publics 48
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