FD ISO 10019

FD ISO 10019

May 2005
Published document Current

Guidelines for the selection of quality management system consultants and use of their services

ISO 10019:2005 provides guidance for the selection of quality management system consultants and the use of their services. It is intended to assist organizations when selecting a quality management system consultant. It gives guidance on the process for evaluating the competence of a quality management system consultant and provides confidence that the organization's needs and expectations for the consultant's services will be met.

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Main informations

Collections

National standards and national normative documents

Thematics

Management et performance

Publication date

May 2005

Number of pages

22 p.

Reference

FD ISO 10019

ICS Codes

03.100.30   Management of human resources
03.100.70   Management systems
03.120.10   Quality management and quality assurance

Classification index

X50-188

Print number

1 - 28/12/2007

International kinship

ISO 10019:2005
Sumary
Guidelines for the selection of quality management system consultants and use of their services

ISO 10019:2005 provides guidance for the selection of quality management system consultants and the use of their services.

It is intended to assist organizations when selecting a quality management system consultant. It gives guidance on the process for evaluating the competence of a quality management system consultant and provides confidence that the organization's needs and expectations for the consultant's services will be met.

Table of contents
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  • 1 Domaine d'application
    1
  • 2 Références normatives
    1
  • 3 Termes et définitions
    1
  • 4 Sélection d'un consultant en systèmes de management de la qualité
    2
  • 4.1 Éléments d'entrée relatifs au processus de sélection
    2
  • 4.2 Compétences du consultant en systèmes de management de la qualité
    3
  • 4.3 Considérations d'ordre déontologique
    7
  • 5 Utilisation des services du consultant en systèmes de management de la qualité
    7
  • 5.1 Services du consultant
    7
  • 5.2 Contrat des services du consultant
    8
  • 5.3 Considérations utiles sur les services du consultant
    8
  • Annexe A (informative) Activités types des consultants de système de management de la qualité
    9
  • Annexe B (informative) Évaluation des consultants en systèmes de management de la qualité
    12
  • Bibliographie
    14
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